FREQUENTLY ASKED QUESTIONS

INFORMATION ABOUT MY CAREFINDER.CA

Q. If a care home indicates they have a vacant unsubsidized bed, how can I access  it for my ageing parent?

If you have the necessary funds and don’t require government assistance, you can contact the care home directly and make arrangements to have a tour of the care home. If you or your loved one require financial assistance, you will need to speak with the Health Authority directly about whether they are able to purchase this bed on your behalf. In many instances, the Heath Authorities do contract with private and non-profit care homes to purchase “temporary beds” when the need arises. 

Q. Is this a complete listing of all the vacant residential care beds in the province?

No. We have only surveyed our members and asked them to voluntarily supply us with a listing of vacant beds. There are likely many other vacant residential care beds in both member & non-member sites that have not been listed. We will be updating the list on a monthly basis, so check back regularly for the most up-to-date information.

Q. Why do you not list the vacant beds in government-owned residential care homes?

The BCCPA does not collect nor does it have access to this type of information. It is available only through local health authorities. As a result, we can’t post it on MyCareFinder. Should this information become available, we will make every effort incorporate it into the Google Map directory.

Q. How do I know if someone is eligible for publicly-subsidized residential care or home care?

You must contact your local Health Authority to have them make that determination. Please click on the Arranging Care tab for more information.

Q. Is there any way to find out what type of accommodation is offered at each site? For example, can I find out if there are single room occupancy rooms available?

We have begun to incorporate this type of information into MyCareFinder. However, please contact the care home or home care provider directly for the most up-to-date information.

Q. Are you planning on adding any other features to MyCareFinder in the future?

Yes, other features that will be added to the site in the future will include the age of the building, and additional services and amenities offered. We are also expanding the information listed for home care and support providers, including a concise list of services that they offer, and the languages currently spoken by their staff.

Q. If I would like to recommend another feature be added to MyCareFinder, who should I contact?

If you have an idea or recommendation on how we can improve MyCareFinder, please contact us at info@bccare.ca

Q. Why are non-BCCPA members not on this website?

Only member care providers who have voluntarily joined the BCCPA and agreed to abide by our enhanced Code of Ethics are listed in MyCareFinder.

Q. Where can I learn more about the BC Care Providers Association?

To learn more about the BCCPA you can visit www.bccare.ca

FAQ

My Care Finder is provided by the BC Care Providers Association.
To learn more about the BCCPA, or to report website malfunctions, email info@bccare.ca